Shipping & Returns
BRONCO WESTERN WEAR LLC MERCHANT POLICY & TERMS
SHIPPING: For the holidays, we are doing free shipping via USPS PRIORITY MAIL and some FedEx ground for orders over $100.
Next day or second day shipping is also available. In stock items are normally shipped within 24 to 48 hours, excluding Saturday and Sunday.
CREDIT CARD BILLING & SHIPPING ADDRESS: Credit card billing address and shipping address has to be the same, if you wish to ship your order to a different address, please contact us before you place an order online.
RETURNS AND REFUNDS: In stock items must be returned within 30 days of shipping date, a 5 % restocking fee will be charged. If you would like to exchange for another pair or size, then there is no restocking fee. All returned items MUST be in the original packaging and in an unused condition, return item authorization # must be obtained prior to returning. Return shipping charges will be paid by the customer.
*** MERCHANDISE SENT TO US WITHOUT THE RA # WILL NOT BE ACCEPTED ***
CUSTOM ORDERS: Custom orders cannot be returned, exchanged or even cancelled 24 hours after orders have been placed.
BRONCO BRAND BOOTS: If Bronco boots are not in stock and we have to make a special boot order for the customer, it cannot be returned, exchanged or even cancelled. The customer has only 24 hours after orders have been placed to make a cancelation.
FORM OF PAYMENT: We accept Visa, MasterCard, American Express, Discover card and PayPal. In addition to that we also ship C. O. D., Money Orders and Cashier’s Checks, company checks may be accepted from our customers with approved line of credit. All orders are shipped after payments are approved and/ or verified.
CREDIT CARD OR OTHER FINANCIAL FRADULENT ACTS: Persons committing fraudulent activity will be prosecuted to the fullest extent of the law.
ITEM PRICE: Item prices are subject to change without any prior notice. Website and in store prices might be different.
Should you have any questions, please feel free to contact us:
In store purchase & pick-up: 11:00 AM to 6:00 PM (CST)Monday to Saturday.
Phone support: 9:00 AM to 9:00 PM (CST) Monday to Sunday
BRONCO WESTERN WEAR
11500 Harry Hines Blvd. Suite 115
Dallas, TX 75229
(972) 484 – 4004